Return Policy
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Returns
You may return eligible items within 14 days of delivery for a full refund or exchange.
Items must be unused, in original condition, and in original packaging to qualify for a return.
Personalized, custom, or sale items are final sale and cannot be returned or exchanged.
Return Process
Please contact us at info@fresh-landing.com within 14 days of receiving your item to start the return process.
We will provide you with return instructions.
Customers are responsible for return shipping costs unless the item arrives damaged or defective.
Damaged or Incorrect Items
If your item arrives damaged or is incorrect, please contact us within 5 days of delivery We’ll make it right! Contact info@fresh-landing.com
Refunds
Once we receive your return, we’ll inspect it and issue a refund to your original payment method within 5-7 business days. Shipping fees are non-refundable.
Thank you for supporting our small business! If you have any questions, feel free to reach out. We’re happy to help!